Return and Refund Policy

Return and Refund Policy

We strive to ensure that you are completely satisfied with your purchase. However, if you are not satisfied, we offer the following return and refund policy:

1. Eligibility for Returns

• Items can be returned within 7 days of the purchase date if they are unused, unopened, and in original packaging.
• To request a return, please email our customer service team at ashpakistann@gmail.com with your order number and the reason for the return.

2. Non-Returnable Items

• Items that have been opened or used cannot be returned unless they are defective or damaged.
• Gift cards and final sale items are non-returnable.

3. Refund Process

• Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

4. Shipping Costs

• You will be responsible for paying your own shipping costs for returning your item.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Exchanges

• If you need to exchange an item for the same item, please send us an email for further instructions.

6. Contact Us

If you have any questions about our return and refund policy, please contact our customer service team:

• Email: ashpakistann@gmail.com
• Phone: +92 311 4109703

Thank you for shopping with us! Your satisfaction is our priority