FAQ
Why Us
At ASH, we’re committed to clean beauty that truly works. Our haircare products are crafted with potent natural ingredients, free from parabens and SLS, and dermatologically tested for safety. Designed for all hair types, ASH proudly brings you healthier hair — made in Pakistan, with no compromises.
What is the delivery time?
Lahore: 2–3 working days
Other cities: 3–5 working days
Can I return or exchange a product?
We only accept returns if the product is damaged, missing, or incorrect. Must be reported within 24 hours of delivery.
How do I request a return?
Message us on WhatsApp with your order number, product photos, and reason. Our team will assist you.
Do you deliver outside Pakistan?
No, currently we only deliver within Pakistan.